if there is a problem with other players

when I want to log in the game,I only see this ..(no account with this username/password combination was found) can someone please help me on this...thank you

 

Hello @armenkasmajlovic and welcome to DSO English forum.
Make sure you are using correct account/username combination.
If you cannot make it work, you can try this form https://account.bpsecure.com/PasswordReminder?pid=481&lang=en and reset the password.
If nothing above helps please contact support. You can find link to support in my signature.


Cheers.

 

I still have a problem, my mail address is live.com but i can not be entered in the mail, Outlook does not support windows live mail, do you have a solution for me, I play Drakensang about three years and I ask you if it is possible to let me go again in the game please please ...

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i have alredy new acount EDIT when i loging in stay no exsisting acount..

 

Hello @armenkasmajlovic ,
You should contact support as we cannot help you further here in the forum.

Cheers

 

i have alredy but nothing hapens thank you

 

Hello, armenkasmajlovic , please be advised that even though Support Officers always strive to do their utmost best to reply to each and every e-mail as soon as it is humanly possible, it may take up to 3-4 working days before your ticket gets dealt with. Please be patient and worry not - as long as you sent your ticket correctly the Support will get in touch with you before long.

 

thank you (Y)

 

Glad to be of service - I hope you get your problem resolved.Please continue correspondence with your Support now; thank you. I am closing this thread.